The waiter eats also!

Desperate students who are still looking for a thesis topic, do not worry. After working in dozens of different hospitality organizations I have an interesting topic for you. My hypothese is: ‘The quality of the staff food is has a postive correlation with the guest satisfaction` After all, good food -> satisfied staff -> staff delivers quality -> satisfied guests. Moreover, it says something about how the management sees the staff (simple infantry or valued resources) and how collegial the atmosphere is in the organization (after all, it’s almost always colleagues who cook for colleagues). And that is often very significant. I’m not sure which factor is the source and which one is the result, but hey, otherwise there was nothing to investigate anymore ….

So if you see me eating a Weight Care Chocolate Crisp, you know enough about the organization :D

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