Smart CrazyWaiters

Of course you all know already my ServQual knowledgebase and read the posts with the results of scientific research, but you can even get smarter with this very interesting free e-learning course of one of *the* hotelschools in the world: Cornell School of Hotel Administration.

Encompassing hotels & resorts, restaurants, airlines, and numerous related sectors, hospitality is everywhere. This makes hospitality management a red-hot opportunity for those with the desire, ambition, and keen interest in the business of service to make a career of it.

See this page to find all the information and a link to the e-course starting at February 4, 2015!

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