Service Quality for CrazyWaiters

The regulars on this blog know that I have a passion for Service Quality. Today I had an inspiring talk of Mrs. Quality of the hotel where I work at. Normally I’m not keen on listening to these stories (often they think we’re living in a fairytale where everything is already perfect) but this was a pretty good talk with a lot of passion without closing the eyes for the daily reality. Full of inspiration I collected “everything” I already know in a new presentation :)

You can continue with the Service Pyramid, the Alter Ego eg. Mission, vision and values of the CrazyWaiter and the numerous posts in this category.

You can also click here to go the the Crazy Waiter’s Service Quality knowledge base with a lot of articles about this subject!

Leave a Reply