CrazyWaiter’s ServiceQuality Knowledgebase


It might not be a surprise that the CrazyWaiter is interested in Service Quality. So much that he collects scientific articles about this subject, which he has put in a database over the years. There are also articles about tipping and other hospitality related subjects.

Yesterday he read a discussion where somebody told that there is no research about hospitality. “One couldn’t be more wrong”, he thought and skipped a night sleep to build a webbased shell around the database and altough it’s still under construction it’s  ready enough  to proudly present…

CrazyWaiter’s Service Quality Knowledge base

Use the search function to find what you’re looking for or browse a bit. Features will be added in the future!

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