A nice video about how to do daily tasks with flair. It’s made by Gil Galasso, a French maitre d’hotel who won a lot of prices. His weblog is very interesting if you can read French!
Pinterest is a huge source of information and inspiration. So I joined also Pinterest (read: shared my ‘private’ boards with my alter-ego), so follow me! Click at the image to see my boards.
We are social beings, so why not connect to the Waiters Today Social network?
Waiters Today is a project made by restaurant enthusiasts with the goal of forming a social network that will help all people involved in the restaurant industry. By connecting and interacting directly with
real people from the industry, our hope is to promote continued self-education, share information and work experiences, and provide a fun atmosphere for socializing and networking.
Sometimes there are guests who are eating and put all the restmaterial besides their plate on the table. Or throw it on the floor. Like some children who mess up around 3 meters of them. And then I wonder “Do you do that at home?”. Today I discovered a nice waitressweblog with that title: Do You Do That at Home?. Worth reading!
As a good waiter, you don’t just greet the table, you greet each person by making eye contact with them
I tend to forget that when I’m in the weeds, but this is essential for making everybody comfortable. Just like talking to and making jokes with everybody and not only to those (kids) who talk (a lot) at a table. Also because you want to break the negative spiral (the waiter doesn’t talk to me -> You see, I’m not worth it / my sister is more interesting -> I don’t talk to the waiter ) because you won’t the only one who tends to talk to the cute little sister instead of the big timid boy.
Thanks SYWTBAW for the reminder! (even thought the subject of his original posts is totally different… about celebs I will post later ;))
Guests do not care how much you know, until they know how much you care
via The Rules of Serving: Rule Four « Tips on improving your Tips. This is a very good weblog with a lot of tips and useful information for everybody in the restaurant industry! Here is a list of topics in the past.
Vasil is giving some very useful tips on how to work efficient without giving the guest the feeling that you are in a rush!
How to save precious time at the table? How to spread out your attention equally so nobody gets left out besides assholes who deserve it? I found the following script or canned presentation” extremely useful when you physically and mentally cannot spend sufficient amount of time at the table.
1. If you cannot get to table right away, simply pass by, smile – eye contact- and say “I will be right with you”.
Read more at GreyGooseblog!
Pride in your restaurant …can help you in your interactions with your guests.
Even if you work in a fairly generic restaurant like Chili’s or Applebee’s, surely there’s something in the history of the organization that can be pointed to to distinguish it from every other restaurant in world; sometimes it can even distinguish it from others in the chain.
There’s always a hook somewhere – whether it’s community involvement, the artwork on the wall, the piano that’s 60 years old that was played by Van Cliburn during a visit in the 60s, the menu item that’s been on the menu for 20 years; the list is endless. Every restaurant has something that distinguishes it from every other restaurant. Sometimes it’s sitting right in front of your face. (read whole story)
Today I’ve got a really nice plug from So You Want To Be A Waiter. SYWTBAW is calling my weblog ‘very nice’, but this weblog is at least as amusing as mine, so take a look! Thanks for the compliments and of course for the plug!
(Foto by Sarah0S, CC by-nc-nd 2.0)
Everybody who knows me and I think even those who read this blog regularly know that I love, and really love serving my little guests (read: children) They always amaze me and make me feel that I have a nice job. But this quote can’t be more true!
Any parent who allows their child to demand a different colored straw should not be a parent. You suck. Point blank. Your child does not need a blue or yellow straw to cope. Green will be just fine. Or Orange. They all work the same. Stop teaching Junior to expect everything he wants in life. He’s only going to be let down sooner than later.
Found at I hate serving your children. Unfortunately the writer doesn’t maintain her blog, but the two stories she has written are very amusing!
And yes, I’ve got to admit that whatever my thoughts about it are, I’m one of the crazy waiters that does whatever it takes to find the right colour of straw and make the little guest happy…
Since I have an Asian face, have a Dutch nationality and work in France there are a lot of guests who want to know how that’s possible. Most of the times I answer but sometimes the guest wants to know more. In that case I’m grateful that I work at the place where I work, because there’s magic everywhere. Of course I’m not the only waiter who has to answer a lot of questions…
Let me start by saying that anyone who knows me knows that I never introduce myself to tables. I think most people don’t give a fuck what my name is and when they do want to know they can take the initiative and ask or simply read my name tag. The truth is that when people do know your name, they only use it to aggravate you by repeating it every single time they see you. Others only want to know your name so they can impatiently scream it from across the room instead of simply making eye contact like a normal human being would do. With that said, I should also let you know that when I dine out I don’t give a fuck what my server’s name is either. Not because I don’t care about them as a person but simply because I’m not dining out to make new friends – I have plenty.
Read the rest of this story and a lot of other nice stories at the blog of Waiting In Vegas.
If you have to do someting, then do it with flair. I posted earlier some flair bartending from TGI Friday’s, and above is a video made in a bar at Piazza Baberini in Rome. It seems difficult to master, (and I bet it is) but bartender Chris made an impressive weblog full of instruction video’s how to do flair bartending. Worth taking a look at it!