CrazyWaiter’s Review Response Generator


After re-reading my former article “How to respond to reviews“, I’ve made another tool, this time a tool to compose a response to reviews at sites like tripadvisor :

CrazyWaiters Review Response Generator.

Just go to the site, click, copy and paste the text, adjust it and post it as an answer! Of course in the next nights I’ll work to make it even user friendlier, so stay tuned!

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Flashing Serving Tray

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I want this!!!

Our 14″ L.E.D. Flashing Serving Tray is a perfect way to serve drinks, in your home, bar or restaurant. Let your drinks and servers be seen with these lighted serving trays. Three different colors of  L.E.D.’s (GREEN, BLUE & RED) circle the tray in a variety of patterns.

Order at TheFancy.com, seen at meesterlijkgastheerschap.blogspot.nl

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CrazyWaiters Drinks Calculator

This weekend the CrazyWaiter spent his time spending assisting a friend who threw a party. Of course I concentrated myself on the food and beverage with serving his guests and friends. When J. asked some weeks ago for help to plan how many drinks he should buy for his party, I made a calculator. I’m happy to share it with you. You enter the values in the yellow and the blue cells, and the list to buy will be visible in the pink cells.

As always with calculatingmodels, the quality of the output depends strongly on the input. If you enter 40 guests during 6 hours, don’t be surprised that you can bring back 75% of the stock to the shop when there are only 25 guests during 3 hours. Luckily we could get the money back, but what a pity that we had to spent this money on a parking fine – never felt so stupid :( BTW, when I entered the right data, the shopping list was very close to what the people had consumed in reality :proud:

The party was nice, but it is over now, so here it is…

CrazyWaiters Drinks Calculator

(Disclaimer: use it  wisely and at own risk. CrazyWaiter is not responsible etc. etc. etc.)

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Ice bag

Last two weeks I was on holiday! And we’re CrazyWaiters also when we’re off so I kept my eyes wide open. I have eaten several times in the Sale Art Cafe in Catania (go there when you’re in Catania, maybe it’s the best restaurant of Sicily in it’s segment, read also the weblog of Andrea, the owner or manager if you understand Italian)

Over there I saw this bag for the winebottles, the Ice Bag. It’s trendy and very pratical because it’s easy to store and take to the table. Not suitable for all the settings but if it fits in your restaurant it’s a cool idea!

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International Hospitality Words

We all know that speaking the guests language is THE way to get rapport with him or her. Especially to make contact with the children it’s good to speak some words of their mothertongue. That’s why I’m started to learn the basics of several languages. I love to share my knowledge, thus I’m proud to present the

International Crazywaiter’s (&friends) HospitalityWords

Thanks to my lovely friends who added translations and proofread what I had, I can present my readers words to use in your restaurant in 9 languages. More languages and functionalities are to come quick! (follow us at Twitter of Facebook).

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YepCharts

As waiter with guests from all over Europe, I like to know the tophits in the country from where my clients come from. It gives something to talk about and the faces of the people are amazing if you sing a local hit.

Internet is a big tool for that, but I thought it could be easier. That’s why I spent a part of last night to build a new little tool to see the hits in the international  iTunes charts

YepCharts.

Of course it has to be expanded, e.g. with links to Youtube and Wikipedia. That needs some extra work and challenges (it’s confronting to see tutorials from ten years ago when looking for help about XML and ASP, I’m a bit behind. Let’s say that I developed myself otherwise ;))

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The CrazyWaiters pockets

Let’s dive today in CrazyWaiters pockets. Everything he carries has his sense.

  • Winekey To open winebottles of course. The knife is multifunctional. My preferred one is the Cellini of FarmItaly.
  • Pen To write the orders and sign the creditcard slips. Bic Cristal because they don’t leak inkt when it gets warm (read: in your pocket). Of course two because pens are there to loose.
  • POS card to have access to our POS computer. We use Micros
  • Crown cork opener It goes more quickly with a simple one like this than with the one on the winekey.
  • Matches To lighten the candles on the birthdaycake. In France it’s prohibited to smoke in the restaurant, so it hasn’t sense to give a light to the beautiful girl at table 501 :)
  • Stickers To reward kids who have eaten everything. Or to put on the adhesive bandage to make an exclusive one.
  • Adhesive bandage For ourself, the colleagues or guests.
  • Needle and wire To fix buttons and perform other little reparations to our clothes or others. Also to adjust princess-dresses which are a bit too big. EDIT 24-11-2010 I ruined a dress today after I made it shorter with safetypins… ooops.. so I won’t do it again
  • Faceshield To protect yourself and the other when performing Cardiopulmonary resuscitation (CPR). The one of Leardael is the best according to my CPR teacher. By the way, I strongly believe that knowledge of First Aid and CPR is a moral obligation of everybody working in public places as restaurants and hotels.
  • Gloves To protect yourself while cleaning vomit and stopping bleedings
  • Earplugs There is a lot of noise in the restaurant where I’m working. Now I have Alpine worksafe but I’m waiting for Clear EAR 20 who will filter more the hightones and less the lowtones (eg. the voicerange). This type of earplugs is very discrete, you don’t see them if guests are looking to the front of your face. The new ones will even be more discrete. (EDIT: view a review on the 3M Clear Ear here
  • Wallet To collect the creditcardslips, tips and the most of the stuff listed here. Fixed with an wire to my trouser because I’m too afraid to forget it somewhere or loose it.
  • Handwipes To give to the guests after eating shrimps. (To give them opened half torned is a nice gesture because the guests hands will be fatty) Also useful to clean tables, shoes and spots on the wall. (NB: Not on the picture)
  • Hotel- and parcinformation To answer all the questions about opening and closing times of shops, sauna’s and other nice things we have to offer.

And what do you have in your pockets what is not listed here?

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