CrazyWaiter
31dec/091

Hablamos espagnol! (part 1)

Spanish people and especially their kids are Crazy Waiter's Heaven. They are very open for interaction and very lively. But a condition is that you have to speak a bit Spanish. You don't need a lot knowledge because we're born improvisers of course :)

This video is made of the guest point of view, but it's a good video to start with. Later I will post my standard phrases...

Adios!

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29dec/090

Creating memories

Commodities are fungible, goods tangible, services intangible, and experiences are memorable

The main principle is that experiences are personal and individualized

This quote from The Experience Economy gives exact what it's all about! We as crazy waiters want to give the client something they remember by doing that what the table wants (or doesn't want). Of course it's not about us but we definitely make part of it.

I serve a lot of young families. One I realized that life, time and statistics will do there work. In ten years 30% of the parents may be divorced. 10% of the families have to deal with serious illnesses. Every family will have his problems and cicatrices. But hopefully that unforgettable holiday will always be remembered with those amazing evenings in the hotelrestaurant. We are part of it. And we can make it or break it!

The article is a must-read! (via marcomboekrecensies.com in Dutch).

Photo: A Smile With Every Meal by Andrew Stawarz / CC BY-ND 2.0

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27dec/090

Cocktailgeniuses

Flairtending is also a speciality for the crazywaiter, but this video gives a new dimension to it. Fake or not, this viral for TGI Friday's is very impressive and above all funny to see!

Thanks friend and fellow crazywaiter Yoan for the video!

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25dec/091

Rapping Flight Attendant from Southwest Airlines

Not from the restaurant business but some inspiration from an airline. Apparently at Southwest Airlines they're doing things a little bit differently than the others. Look at enjoy!

Imagine presenting the daily specials like this with your clients as human beatbox. Wouldn't it be cool???

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24dec/090

Waiting… the movie

Today I saw the trailer of the movie Waiting. Slightly old (there's even already a sequel) and very American Pie like. But I think every crazy waiter has to see this movie (I'll order it from play.com, who ships to france for free)

(via uvbeenserved)

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23dec/090

Make up yourself… for more tips

We waiters knew it already, but know it has been proved scientifically: waitress with makeup receive more tips and the amount is higher, but only from male clients. They have done the research with 247 guests (186 males and 98 females). They have been served by two waitresses. One day they used make up and another day they didn't . Follow the link to read the exact method and results. The percentage of customers who gave tips increases when the waitress had makeup. (by the male as female guests, but only the increase by male clients seems to be significant. I have to check it out with some people more clever than this crazy waiter...) Also the amount increases (given by male guests). Read the whole research here.

So we conclude in the words of the researchers:

These results have some practical implication for females employees in bar or restaurant. They confirm the effect of servers’ physical attractiveness on the amount of tips earned especially for waitresses. It would be interesting for women’s restaurant employees to use facial makeup to enhance their physical attractiveness and then, in return, to enhance their incomes especially in bars or restaurant where men used to go.

So ladies: now you know what you have to do girls tomorrow!

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22dec/090

The secret pleasure of Four Seasons

Every waiter knows the secret pleasure of a waiter: hearing something that is not meant for you and taking action on it. Once on a hot day I heard a guest on 3 meters distant saying to a friend "Oh, I would die for a glass of water'". Several seconds later I stood there with it. The water had cost € 1,50 but her face expression was priceless! (and of course you pretend not to see that reaction;))

Four Seasons, a hotel chain with luxury hotels (in Paris they have the fabulous George V) is also listening to her guests even while they're not really talking to them. On TwitterA guy complained that the music in his room was very dull. I'm sure his face would be priceless when he came back to his room where the housekeeping left a bottle of wine and a kind letter with a list of all the radiostations attached.

Keep the secret pleasure alive! (and enjoy it....)

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22dec/090

How to make a… Margarita

Today I had to make a Margarita cocktail and I have to admit that I didn't know how to do it. (I said to my colleagues "I'm a stupid crazy waiter, not a smart barman" - but this is nonsense of course I really believe you should have knowledge of everything).

I'm glad to make you part of my learningprocesses so here we go! I use the IBA Standard here found at the Wikipediapage of the cocktail, but there are a lot of variations ofcourse!

The ingredients

Preparation
Rub the rim of the glass with the lime slice to make the salt stick to it. Shake the other ingredients with ice, then carefully pour into the glass (taking care not to dislodge any salt). Garnish and serve over ice.

Foto: Akke Monasso, CC BY SA3.0

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20dec/090

Handpuppets… without puppets

Hans Teeuwen is a Dutch humorist. Although not my kind of humour, this video (in Dutch, sorry) is funny. And there is some cursing in it, so be warned!

In this video you can see how you can play with no (or little) attributes. I did it once (but I didn't scream and certainly didn't name world's oldest profession!) and everything was laughing.

Click here for more information and links about handpuppets

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19dec/091

Kimberly does, but Cheryl doesn’t


This is a nice game to annoy your guests in a funny way. It took a while for me to understand it. Say loud, slowly and well articulating:

"Kimberly does, but Cheryl doesn't. Mamma does, but daddy doesn't. Your Mouth does, but your tongue doesn't".

You got the difference?

<-- Click here for the solution
With the first words the lips are touching each other while you're not closing your mouth with the second. Most of times it takes a while before people start to understand the trick, especially when you're using a lot of living things like persons and animals because they're looking for charisterics of them instaed focussing on the words.

P.S. Both ladies have climbed the Kilimanjaro for Comic Relief and thus raised (with 7 others celebrities) an amazing 3,4 million pound!

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